• App Resources

    ESC App registration and App Store screens

    Get the New ESC Supply App!

    Apple Store ESC Supply
    Google Play store ESC Supply

    Experience seamless online ordering with ESC Supply's modern, efficient app, designed for optimal readability on all mobile devices.

    Features

    Lists
    Quickly Create and Share Lists of Commonly Ordered Products

    Live Inventory
    See Real-Time Inventory Levels at All of Our Warehouse Locations

    Search Filters
    Robust Filters to Find the Products You Need

    Improved Search
    Auto Suggestion Pop-up in the Search Field

    Ready to Experience the ESC Supply App?

    1. Download – Download via the Apple App Store or Google Play.

    2. Registration – Users will be able to register quickly and simply while maintaining account access control. Access to place orders and see pricing can be managed through Account Administration within the App.

    3. Homepage – Includes a Search Bar, Browse by Category, Browse by Brand, Part Number Lookup, and Barcode Scan.

    4. Search – On the Homepage there is a “Search” feature that provides results based on predefined search terms.

    5. Browse by Category – “Category” groups include relevant products. Users can leverage the “Filters” under each category to narrow the number of parts they scroll through.

    6. Browse by Brand – Users will be able to register quickly and simply while maintaining account access control. Access to place orders and see pricing can be managed through Account Administration within the App.

    7. Part Number Lookup – The "Part Number Lookup" feature allows users to input a specific part number or part of a part number. As they add digits, the parts listed will only include part numbers with the alphanumeric values entered.

    8. Barcode Scan – Users can scan a "Barcode" on a product and it will pull up any product that we have barcode data for.

    9. Search Filters – "Search Filters" are available when browsing by category and brand. They allow users to drill down to desired products, based on features and sub-features that have been developed by experts.

    10. Add to Cart – Users can quickly and easily add products to their "Cart" while they continue shopping.

    11. Checkout – "Checkout" is a streamlined 2-step process.

    ESC Supply App FAQ

    Tabs

    The ESC Supply App is for ESC Supply's customers. Non-customers can access the App as an unregistered user, which will give them access to view product information but without pricing or access to any additional content or tools. Specifically, customer contacts that are listed under a customer’s account in our database can register to use the App.

    Yes! The ESC Supply App is specifically designed to give users the best experience possible while accessing ESC Supply's products, content, and digital tools on a smartphone or tablet. Customers can also place orders by contacting the Sales department at (855) 527-1568.

    Download via the Apple App Store or Google Play.

    To log in to the ESC Supply App, you must first register via the app’s home screen and follow the quick and easy steps to create your username (email address) and password.

    Once you have registered and have completed your login and password setup, you can log in from the home screen of the App. Please note, to successfully register, you must already be a contact associated with your ESC business account. To determine which contacts are listed under your account, please contact your Account Manager at (855) 527-1568.

    You can register for the app by selecting "Register" and submitting some basic information (First Name, Last Name, Email Address). In order to use the App under your ESC Supply account, you must receive authorization from the contact listed as the Account Administrator under your account. If you are not the Administrator Contact, an email notification will be sent to the person who is, so they can authorize your access.

    By default, the Account Administrator, listed under your account at ESC Supply, can authorize App access to other contacts (listed under your account in our database). The Account Administrator can designate other contacts to be Administrators in the App through Account Administration in the App Main Menu.

    In addition to designating other Administrators within the App, Account Administration allows the Administrator to control the level of access other registered App users have (see pricing, place orders, etc.). To change the Account Administrator for your Account, call or email your ESC Supply Account Manager.

    Yes! App use under your company’s account can be managed under Account Administration.

    No. Each user’s cart is tied to their profile. This will allow each user to build their cart independently as they gather information for a specific job or need.

    The same payment methods that are available under your account are available through the App. Additionally, users can add new credit cards to use when placing orders. During the streamlined checkout process, users will be able to select different payment options.

    The same freight billing methods that are available under your account are available through the App. During the streamlined checkout process, users will be able to select different freight billing options.

    Yes, you can view orders from the previous 90 days.

    Not at this time, but this functionality will be available in the future.

    Account-specific pricing.

    This App was designed to provide easy options for finding the products you need.

    • Search Bar with dropdown search suggestions
    • Browse by Category or by Brand using Search Filters
    • Part Number Lookup with dropdown suggestions

    ESC Supply’s Product Marketing team is continually making products available through the App.

    The Barcode Scanner can be opened and then used to scan a barcode on the product of interest. Please Note: You must give the App permission to access your device’s camera. The product will come up if ESC Supply carries that part AND has the barcode data tagged to that part in its database. Having barcode data for as many products as possible is an ongoing effort.

    Yes. You can select them underneath the product main image on the product page. If the symbol is “illuminated” it means there is a document or 360℃ image. If it’s “grayed”, it means we currently do not have a spec sheet, 360℃ image, or document.

    You can email your questions to the team at support@esc-supply.com. You can also talk to your Account Manager. If they do not know the answer, they can get into contact with someone who does.

    Feedback is appreciated, and you can email your feedback to the team at support@esc-supply.com.

    The App Development Team will be optimizing and adding new features and functionality regularly. When something significant has been added, customers and users will be notified through email announcements.



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